☞ Short info. Sutherland Bulk Hiring For role of associate Account management
‣ Company Name : Sutherland
‣ Post Name : Associate - Account Management
‣ Job Type : Full-Time Job
‣ Work Mode: Work From Office
‣Category : Private Jobs
‣ Location : Mumbai
‣Official Website : Sutherland. com
‣Salary Upto : Not Disclosed (Approx 20k to 25k)
About Sutherland
Sutherland is a global business process outsourcing (BPO) company that provides customer service, back-office processing, and technology solutions to clients in a variety of industries. The company was founded in 1986 and is headquartered in Rochester, New York. Sutherland has over 40,000 employees in over 20 countries.
The company has a strong track record of helping clients improve their customer service, reduce costs, and increase efficiency.
☞ Role and Responsibilities :
‣Answer a lot of incoming calls from customers for a range of concerns , such as product inquiries , billing / refunds , etc.
‣ Correctly update and enter customer information and contact notes into the system
‣ Quickly address customer issues and fulfil obligations to them .
‣ Coordinate with other programme departments if a customer call cannot be resolved at the initial point of contact , such as a dispute over billing or refund issues .
☞ Qualification :
‣ Graduate in any Streams
‣ Excellent spoken English skills and knowledge of American culture .
‣ Expertise in offering outstanding phone customer service .
‣ Outstanding phone presence others can really hear your smile .
‣ Effective communication and memory of shared ideas while composing and understanding .
‣ The capacity to control and sustain the necessary communication rate .
‣ The capacity to handle active engagement during communications
☞ Location
Mumbai
☞ How to apply For this role:
‣ To begin, Click the 'apply button' and Read carefully
‣ Fill out Application and attached resumes and covers Letters
Please visit the Sutherland careers website.
Direct Apply Link : Click Here
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